Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
No delivery charge,no hidden cost inside Dhaka city.But if you are outside in Dhaka than you have to pay BDT 100 for each order.
Which payment methods are accepted in the Online Shop?
Currently we accept only bikash,DBBL and Cash on delivery.More payment options will be added soon.
How long will delivery take?
Usually it take maximum two working days.But if arise any unavoidable situations such as natural disaster,political unrest and some important national holidays it might be taken longer.
How secure is shopping in the Online Shop? Is my data protected?
Definately,you are fully secured on our site.This site is SSL secured.We keep secure our customer information and we highly committed to keep safe & secure any confidential issues.
What exactly happens after ordering?
After placing an order, you will receive an e-mail or phone call from us acknowledging that We have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to availability and acceptance by us.
Do I receive an invoice for my order?
Yes,once you recive your product than you'll get it.We highly recommend to check the invoice to avoid any mistakes.
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